Shipping & Delivery Policy
Last Updated: [Insert Date]
At ClickWrap Store, we are dedicated to delivering your purchases promptly and securely. Below are the details of our shipping and delivery process to ensure you have a seamless experience.
1. Shipping Locations
We currently ship to the following areas:
- Domestic Shipping: Within [list applicable countries or regions].
- International Shipping: We also offer international shipping to select regions. Please check availability during checkout.
2. Shipping Rates and Times
- Domestic Shipping: Orders are usually processed within [specify timeframe, e.g., 1-3 business days] and delivered within [specify timeframe, e.g., 5-7 business days].
- International Shipping: Processing and shipping times vary by destination, typically taking [specify timeframe, e.g., 10-20 business days].
Shipping rates are calculated at checkout based on the delivery address and selected shipping option.
3. Free Shipping
We offer free standard shipping on orders over [specify amount, e.g., $50] within [specify countries or regions, e.g., the U.S.]. This will be applied automatically at checkout.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the delivery status of your package on the carrier’s website.
5. Delays
While we strive for timely deliveries, unexpected delays may occur due to circumstances beyond our control, such as customs processing or weather conditions. In such cases, we appreciate your patience and are available to assist with any concerns.
6. Missing or Damaged Packages
- Missing Packages: If your package hasn’t arrived within the estimated delivery timeframe, please contact our support team at [insert email or phone number].
- Damaged Packages: If you receive a damaged package, notify us immediately with photos of the damage so we can arrange for a replacement or refund.
7. Returns on Delivered Items
For information on returning an item you’ve received, please refer to our Return & Exchange Policy [insert link if applicable].